Privacy Policy

How we collect, use, and protect your personal information

Last updated: 2024-06-01

Introduction

Tati's Rooms ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By using our website, you consent to the data practices described in this privacy policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and postal address, that you voluntarily give to us when you choose to participate in various activities related to the website, such as making a reservation inquiry or contacting us.
  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a reservation through our booking partners. We store only very limited, if any, financial information that we collect.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.
  • Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process your transactions or reservation inquiries.
  • To send you email newsletters, if you have subscribed to them.
  • To respond to your inquiries and customer service requests.
  • To administer promotions, surveys, or other site features.
  • To improve our website, services, marketing, and customer relationships.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. By using the website, you agree to be bound by our Cookie Policy.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Data Sharing and Third Parties

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Online Booking Services: We may share your information with third-party booking platforms (such as Booking.com) in order to facilitate your reservations.

Your Rights

You have the following rights regarding your personal data:

  • The right to be informed about how your personal data is being used
  • The right to access the personal data we hold about you
  • The right to request the correction of inaccurate personal data we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: info@tatisrooms.com
  • Address: Vathy, Meganisi 31083, Lefkada, Greece

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